Shipping & Delivery
Shipping Policy For Online, Shopping Service And In-Store Purchases
Merchandise and gift card can be shipped to addresses within the contiguous United States. At this time, we are not able to ship to PO Boxes, APO/FPO addresses, Alaska, Hawaii, or any off-shore U.S. territories including Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, and the Northern Mariana Islands.
Once the order is confirmed and shipped, you will receive a separate email with the tracking number for shipping and delivery confirmation. You will be able to track your order yourself as well through the carrier's website with the tracking number provided.
Due to alcohol content, federal air safety regulations prevent the shipment of cosmetics via airmail. Therefore, only Standard Shipping is available on these items.
Some items marked as “Special Handling” require an extra fee to ship because they are overweight and/or oversized.
Any purchase of total amount excluding tax is $59.00 and over is eligible for free ground shipping.
Gift Wrap And Boxes
Gift Wrap and/or Gift Boxes are not available.
Small Package Shipments: Under most circumstances, orders will leave our fulfillment center within two business days of order confirmation. All orders are subject to credit approval. If an item is not in stock, we will notify you in email or to the phone number provided.
Special Handling Shipments: Items marked as “Special Handling” require special handling with extra charge because they are overweight and/or oversized. Under most circumstances, these orders will leave our fulfillment center within 5 business days of order confirmation. All orders are subject to credit approval.
Standard Delivery Time For Online, Shopping Service And In-Store Purchases
For most purchases, including merchandise or merchandise and gift cards, expect delivery within 3 to 7 business days from date of order confirmation.
Please be sure to provide the correct and complete mailing address for your order, including full street name, apartment number, and zip code. If the mailing address is incorrect or incomplete, your order will be either delayed or the carrier will deliver it back to us. If an order is returned back to us due to incorrect shipping address, the customer is responsible for all cost associated with reshipment. Cosmosnj.com policy is to attempt to contact the purchaser for three business days to resolve delivery problems or if delivery was refused. After three business days, such items will be regarded as returned and eligible for refund subject to the conditions mentioned in our Refund Policy. A refund will only be processed when the item is returned back and inspected by cosmosnj.com first.